March 25, 2025
Dear Tracy,
I wanted to take a moment to thank you for the outstanding customer service I received regarding my Airhawk seat cushion. I received the replacement today, and I truly appreciate how quickly and efficiently everything was handled. Your prompt responses and attentiveness were greatly appreciated.
In today’s world, it’s rare to experience such high-quality service, and I wanted to make sure you know just how grateful I am for your efforts. Please feel free to share this note with your management team, as I’m sure both you and your team don’t hear this kind of feedback enough.
Once again, thank you for your excellent service.
Mark
